Cancellation policy
Dollar Sole – Purchase Options Cancellation Policy
Effective Date: December 21, 2025
At Dollar Sole, we aim to provide a smooth and transparent purchasing experience. This Purchase Options Cancellation Policy outlines how customers may cancel an order and what conditions apply.
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1. Order Cancellation (Before Fulfillment)
Customers may cancel their order at any time before the order has been processed or shipped.
To request a cancellation, customers must contact us at:
704‑589‑2068If the order has not yet been fulfilled, we will issue a full refund to the original payment method.
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2. Orders Already Shipped
Once an order has been shipped, it can no longer be canceled.
Customers may still request a return or exchange in accordance with our Return Policy.
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3. Subscription or Recurring Purchase Options (If Applicable)
Customers enrolled in any recurring purchase or subscription option may cancel their subscription at any time.
- Cancellations made before the next billing date will stop the upcoming charge.
- Cancellations made after a charge has been processed will apply to the next cycle.
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4. Special Promotions or Limited‑Time Offers
Orders placed using special promotions, discounts, or limited‑time offers may be subject to additional restrictions.
These restrictions will be clearly stated at checkout.
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5. Donation‑Linked Purchases
For every pair purchased, Dollar Sole donates a pair to a community partner.
If an order is canceled before fulfillment, the associated donation is also canceled.
If an order is canceled after fulfillment, the donation may still be completed at our discretion.
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6. Dollar Sole’s Right to Cancel
Dollar Sole reserves the right to cancel any order due to:
- Payment issues
- Inventory shortages
- Suspected fraud
- Operational errors
If Dollar Sole cancels an order, the customer will receive a full refund.
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7. Contact Information
For cancellations, questions, or support, please reach out:
Dollar Sole Customer Support
704‑589‑2068 